By visiting www.HopeRayTherapy.com, HelpfulHopeful.com, or any subsidiary site (collectively HRT), you are accepting the practices described in this Privacy Policy. This Policy is subject to change without notice and you should revisit this site frequently for the most current version of our policy.

Effective 9/5/2017

 

PROTECTING YOUR PRIVACY

HRT is committed to protecting consumer information entrusted with us. If you visit HopeRayTherapy.com and choose to provide us with personally identifiable information through a request for information, paper or electronic form, application, questionnaire, survey, etc., we store your personally identifiable information in a record system designed to retrieve information about you by personal identifier (name, personal email address, home mailing address, personal or mobile phone number, etc.). We will safeguard physical and electronic records containing your personal information using commercially reasonable efforts. Including Secure Socket Layer (SSL) encryption, HIPAA compliant programs, and security procedures.

NO DATA TRANSMISSION OVER THE INTERNET OR ANY WIRELESS NETWORK CAN BE GUARANTEED TO BE PERFECTLY SECURED. AS A RESULT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT ENSURE OR GUARANTEE THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK.

HRT does not sell any information entered into HopeRayTherapy.com.

 

YOUR INFORMATION

Any information you provide to HRT is voluntary and will be handled with care per this Privacy Policy and internal procedures.  We may use provided information to contact you directly about requested products, services, and answers or about products and offerings we think you may be interested in. We do not sell, distribute, or release to a third party your personal information without notice to you except as stated in this Privacy Policy.

We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Website; (c) protect our rights, reputation, property, or that of our users, affiliates, or the public; or (d) resolve disputes.
We will make reasonable efforts to update, correct, or delete your personal information in our possession by contacting us using the contact information below.

 

HEALTH INSURANCE PORTABILITY and ACCOUNTABILTY ACT (HIPAA)

HRT’s use and disclosure of certain information may be subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations ("HIPAA") and applicable state law. Any information that you submit to us that constitutes "Protected Health Information," as defined by HIPAA, is subject to HIPAA and applicable state law. The term "Protected Health Information" or "PHI" refers to individually identifiable health information about your past, present or future physical or mental health or condition, the provision of health care to you or the past, present or future payment for such care. If any information collected on this Website constitutes PHI, then our Notice of Privacy Practices will apply.

 

ANALYTICS

HRT uses a variety of third-party web tools for web analytics. HRT uses these tools to collect non-personally identifiable information (how many visits, pages visited, time spent on the site, the number of return visits to the site, the approximate location of the device used to access the site, types of devices used, etc.) about visits to HRT websites. This information is used to maintain our websites including: monitoring site stability, measuring site traffic, optimizing site content, and help make the site more useful to visitors.

These tools gather cookies and IP address of each visitor to our site and aggregates traffic data. Neither cookies nor IP addresses are used to collect any personal information from you. The HRT staff analyzes the data collected from these tools. Any reports created from the aggregate data are restricted to HRT team members who need this information to perform their duties.

 

THIRD-PARTY TOOLS FOR DATA COLLECTION & DIGITAL ADVERTISING

Your information may be disclosed to or collected by third-party suppliers and service providers specifically involved in the processing of your information received via the Website and as otherwise necessary to manage our Website and provide the services you request. Requested information that contains PHI will be collected using HIPAA compliant programs that have a signed business associate agreement (BAA) with HRT.

We may also use third party service providers to capture information used for delivering advertisements and outreach communications. These marketing tools will not store PHI, but they may or may not deliver advertisements related to PHI. We will not disclose details about prior purchases or services in marketing related communications. You may at any time opt-out of HRT email marketing communications.

 

EMAIL & PHONE COMMUNICATIONS

By submitting your email address(es) and phone number(s) to HRT you are granting the use of your email address and/or phone number to contact you with emails, Short Message Service (SMS) messages, or phone calls related to HRT products and services. Please note, we do not sell, trade, or otherwise share our contact lists with others.

HRT uses a secure email server to protect the confidentiality of emails we receive. Emails sent by HRT are limited to the security and confidentiality of the recipients email service and security protocols. Most email services do not provide a completely secure and confidential means of communication. It is possible that your email could be viewed inappropriately by another internet user. If you choose to provide us with your email, any misaddressing may result in others intercepting, altering, forwarding or using the information without authorization.  Your email privacy may also be compromised if (a) you receive email at work, your employer may have the right to save and read your email; similarly, your internet service provider may have the right to save and read your email; (b) you share your email account, others may view your emails. If you wish to keep your information completely private, you should not use email.

 

THIRD-PARTY WEBSITES (LINKS)

This Privacy Policy applies only to the website as provided by HRT.

Our websites contain links to other websites that are not managed or controlled by us. These links are provided for your convenience only. We do not review, endorse or take responsibility for the content of these other websites. If you choose to access such sites, you are subject to the privacy policies of those sites. We are not responsible for the privacy practices of any third-party website you access from our websites. You should review the privacy policy of every website before using the website or submitting any information to the website.

 

OUR INFORMATION

The contents of this website are protected intellectual property, including any patents, trademarks, copyrights, and common law intellectual property. HRT does not grant license to use any content from this website.

 

INFORMATION FROM CHILDREN

Our website is not intended to attract or collect information from children under the age of 18, unless they receive verifiable parental consent. If you think we have collected personal information from a child under the age of 18 through this website, please contact us immediately.

 

CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, or access to your personal information, please contact us at the following:

Hope Ray Therapy

frontdesk@hoperay.com